SMS Terms

The short version

If you give us your phone number, we may text you about your demo site and your account. Some of those texts are automatic. Reply STOP any time and they end. Reply HELP and we will tell you how to reach us. Your carrier may charge you for messages the same way it does for any other text.

What you are agreeing to

When you type your phone number into a form on this site, or give it to us on a call, you are agreeing that Briksmart can send you text messages. That includes messages sent by an automatic system.

The kinds of texts we send:

• A note that we got your request
• Updates while we build your demo site
• A link to your demo when it is ready
• Reminders about a call you booked with us
• Occasional follow-ups if we do not hear back

Agreeing to texts is never required to buy anything from us. You can be a customer and get no texts at all.

How often

It depends on where you are in the process. While we are building your demo it might be a few messages that week. After that it is occasional. We are not running a daily list.

What it costs

We do not charge you for texts. Your phone carrier may. Message and data rates may apply, exactly the way they do for any text you send or receive. If you are not sure, check your plan.

How to stop

Reply STOP to any text from us. That ends the messages. You can also reply CANCEL, END, QUIT, UNSUBSCRIBE or STOPALL and it does the same thing.

You will get one final message confirming you are unsubscribed, and then nothing more.

You can also email austin@briksmart.com and ask us to stop, or just tell us on the phone.

Stopping texts does not cancel your account or stop your site from working. If you want to cancel the service itself, see our Terms page.

How to get help

Reply HELP to any text and we will send you our contact details. Or email austin@briksmart.com directly. A real person answers.

If messages are not arriving

Carriers sometimes block or delay messages and we cannot control that. If you were expecting something from us and it never showed up, email us and we will send it another way.

We cannot promise every message arrives, or arrives on time.

Carriers we work with

We send through a licensed messaging provider that reaches all major US carriers. Carriers are not responsible for delayed or undelivered messages.

Your information

We do not sell your phone number. We do not share it with anyone for their own marketing.

We do share it with the messaging and CRM providers that actually send and store the messages for us, because that is how the texts get sent. Our Privacy Policy explains what we collect and who touches it.

Changes to this page

We may update this page. The date at the top tells you the current version. If we change something that matters, we will send a text or an email to people on the list.

Contact

Email austin@briksmart.com. We answer every message.